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How to upgrade RSSWM version?

Micke_Ch_1
Frequent Advisor

How to upgrade RSSWM version?

Hi all!

I want to upgrade RSSWM version to latest version, 5.40.
But if I take "Synchronize now" button under Preferences all other packages is upgraded but not the RSSWM version. It is still 5.21. Look under about in RSSWM GUI.

Best Regards
/Micke Ch
4 REPLIES
Michael Wyant
Trusted Contributor

Re: How to upgrade RSSWM version?

RSP5.30 is the latest version. RSP5.40 (Kilby) will not be released until January 2010.
Micke_Ch_1
Frequent Advisor

Re: How to upgrade RSSWM version?

Hi!

I am not talking about Remote Support Client version 5.40.
I am talking about Remote Support Software Manager version 5.40.
Look at the attached picture.

Best Regards
/Micke Ch
Rob Buxton
Honored Contributor

Re: How to upgrade RSSWM version?

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBASE

Select that and download the 5.40 version.
Just downloaded and I'm installing that over the top of our 5.20 installation. Not complete yet though.

RSSWM doesn't seem to be able to update itself.
Rob Buxton
Honored Contributor

Re: How to upgrade RSSWM version?

I did have some problems with the install, I had to manually remove the common components before the install would complete.
But I now seem to be on 5.40.