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IRS 7.3 registration error

gchiappini
Occasional Advisor

IRS 7.3 registration error

Hi expert,

I have a problem during the IRS 7.3 registration

For connecting to the hp site I need to use the proxy server and the username and password

When I try to connecting the irs for a first registration i have meet a problem

The customer use the squid proxy and the username and password for autentication and port 8080

The customer has performed a trace form the server with irs to the proxy server ; in the log i check that on the proxy server arrive a request from the irs server with a name server and not a username and password

Very strange

Please can you help me ?

Many thanks

Best regards

Gian

1 REPLY
toddg1
HPE Pro

Re: IRS 7.3 registration error

Hi,

 

It seems that you will need assistance from the HP support team for this problem.

 

Can you please contact HP support to get assistance?

 

Thanks

I am an HPE employee.