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IRS Update 7.8

Jappens
Occasional Visitor

IRS Update 7.8

Hey All ,

 

 

I'm facing issues with the last update from IRS. Since the update I'm not able to open the webpage anymore. even all services are running IRS does not work. Even after a reboot or manually restart the services no result.

 

Does someone facing the same issue and already found a solution for this ?

 

Thx

7 REPLIES
SANJAY MUNDHRA
Regular Advisor

Re: IRS Update 7.8

I had encountered similiar issues, Can you check the IRS logs to verify if the PostGres SQL Database is up and running? Good to log case with HPE support to help troubleshoot this further.

Jappens
Occasional Visitor

Re: IRS Update 7.8

 Hey ,

I already opend an HPE ticket on Friday . Still waiting for a Solution. Database is indeed not up.

kind regards

toddg1
HPE Pro

Re: IRS Update 7.8

For sure you need to open a case.  Have you tried rebooting the host device to see if the services start then?

I am an HPE employee.
Jappens
Occasional Visitor

Re: IRS Update 7.8

I tried already everything :o)

Rebooting the host several times and restarting the services .

 

conti
Occasional Advisor

Re: IRS Update 7.8

hello,

 

is there someone with an update on that case as i am facing the same issue and i am not able to solve it.

i have upgraded IRS from 7.7 to 7.8 using the package installer ... everything looks fine until i've tried to start the application.

 

THanks for any update on it

conti
Occasional Advisor

Re: IRS Update 7.8

hello,

is there someone with an update on that case as i am facing the same issue and i am not able to solve it.

i have upgraded IRS from 7.7 to 7.8 using the package installer ... everything looks fine until i've tried to start the application.

 

Thanks for any update on it

toddg1
HPE Pro

Re: IRS Update 7.8

Conti,

If none of the suggestions posted already in this thread are helping, it's time to raise a case with HPE support.

I am an HPE employee.