HPE Community
Insight Remote Support
1753465 Members
4681 Online
108794 Solutions
New Discussion

Re: IRS is not sending test alert

 
RamyShaker
Occasional Contributor

‎08-27-2014 07:41 AM - last edited on ‎08-31-2014 08:20 PM by

‎08-27-2014 07:41 AM - last edited on ‎08-31-2014 08:20 PM by

IRS is not sending test alert

Hi,

 

We have configureD IRS 7.1 " Configuring P6000 and Enterprise Virtual Arrays"  and test to send alerts and no event is recieved on IRS Server..

 

 

we DONOT configure SIM   is it necessary?

 

 

P.S. This thread has been moved from ITRC HP Systems Insight Manager Forum to Insight Remote Support > General. -HP Forum Moderator

0 Kudos
Reply
1 REPLY 1
BPE
Esteemed Contributor

‎08-27-2014 08:03 AM

‎08-27-2014 08:03 AM

Re: IRS is not sending test alert

Take care the IRS installation is a little bit tricky.

wccproxy should be installed manually. The version control does also an install, but this is only prepartion for the manual install. The documentation should mention does steps in the 7.10 version.

See the service event View for details after wwcproxy test or a test event generated by the console (ex. CommandView EVA).

 

Most important IRS7.0 only alerts for system under warranty or with a valid service contract.

(IRSS/IRSA alerted also system without contract).  

Check if you see that your system (if you have P6000 with 7*24 check with HP that your IRS Server has also 7*24)

 

Your right you can run  IRS7.x standalone (or together with SIM7.x).

0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.