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ISEE_CMS_SWMAGENT fullfilling the application log...

ISEE_CMS_SWMAGENT fullfilling the application log...

Hello,

does somebody know why the ISEE_CMS_SWMAGENT fill up my windows application log with a huge amount of messages like the ones below so that I have to empty the log each day:

Minimized tuner cleaning up and exiting with code=4
Maximizing due to DDE request. arg= -nologo -minidde -shell 1253
Starting tuner
*** Debug File at C:\Program Files\Hewlett-Packard\SWMAgent\.marimba\ISEE_CMS_SWMAGENT\launch.log
ScheduleThread stopping
etc etc...

Thanks for help

Philippe
11 REPLIES
Svefa Helpdesk
Occasional Contributor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

I would also be very interested in getting rid of these messages that are drowning everything else in the application and system event logs.
David Claypool
Honored Contributor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

Generally speaking, logging what is going on is a good thing. It will be incredibly helpful in debugging a problem in the future. I would suggest making the log larger and selecting 'Overwrite events as needed."
Ole Thomsen_1
Trusted Contributor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

Good things can be overdone :-)

I agree that it is rather annoying to have the application event log spammed by insignificant informational events, making it hard to monitor what is really important.

Please log to a file only, or give me the option of changing the logging level, please. In my opinion this level should be used for debugging only.

Ole Thomsen


Brian Drab
Occasional Visitor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

We have this same issue as well. The answer of "make the application log larger" is not a reasonable answer and doesn't actually answer the original question. These messages should not be generated in the event log, unless I explicitly set the "show me many useless garbage debug messages" option. So how do I turn them off?
Dan Philippe
Occasional Visitor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

Not only it fills up my evt log, I see this error "ISEE_CMS_SWMAGENT error: 1453 Could not enumerate processes: Insufficient quota to complete the requested service. (0x5ad)" just about 2-3 minutes before the server crashes (unexpected shutdown).

I looked at the disk and Quota is not enabled. Any idea what might be the cause?
rcseattle
Frequent Advisor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

This is caused by the marimba component, now owned by BMC.

I've got the same issue. Too many "informational" messages in the application log. A lot of noise that does not belong there.

Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:16:28 PM
User: N/A
Computer: SIM
Description:
Tuner minimized, threads=5 names=RPCThread NetDetectThread ScheduleThread DDEThread StopEvent
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:16:28 PM
User: N/A
Computer: SIM
Description:
Using multicast network detection: detected=true, delay=60 sec
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:16:28 PM
User: N/A
Computer: SIM
Description:
Waking up in 29 minutes
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:16:28 PM
User: N/A
Computer: SIM
Description:
The Tuner minimized its memory footprint.
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:14:26 PM
User: N/A
Computer: SIM
Description:
Maximizing tuner
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:14:26 PM
User: N/A
Computer: SIM
Description:
*** Debug File at C:\Program Files\Hewlett-Packard\SWMAgent\.marimba\ISEE_CMS_SWMAGENT\launch.log
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:14:26 PM
User: N/A
Computer: SIM
Description:
WSACleanup done
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:14:26 PM
User: N/A
Computer: SIM
Description:
DDEThread stopping
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:14:26 PM
User: N/A
Computer: SIM
Description:
RPCThread stopping
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:14:26 PM
User: N/A
Computer: SIM
Description:
NetDetectThread stopping
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:14:26 PM
User: N/A
Computer: SIM
Description:
Minimized tuner cleaning up and exiting with code=4
*****************************
Event Type: Information
Event Source: ISEE_CMS_SWMAGENT
Event Category: None
Event ID: 1
Date: 5/19/2008
Time: 12:14:26 PM
User: N/A
Computer: SIM
Description:
Maximizing due to scheduled event.
*****************************

On and on about 24 such entries every hour. There has to be a better way to log these information events if it's needed at all. I'd like to just shut this thing up.
J.Richardson
Occasional Visitor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

This is an old thread, but the HP moderator never gave a real answer - merely babbled something about "logging is good".

Is there a real resolution for this problem?
Mr Bill
Occasional Contributor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

I'm having the same problem. The application log is full of these Marimba tuner events. I'm thinking of turning the ISEE_CMS_SWMAGEN service off/manual. I echo the posts above, why can't this noise just be sent to a log, or allow me to turn off some of these useless messages which appear every couple of minutes. The Application Log is not the place for this. HP Please help...
rcseattle
Frequent Advisor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

Let us know how that works for you. I believe the component is required for the VCRM to function.

The component is owned by BMC, so I don't think HP is putting any effort into fixing this behavior.

"Generally speaking, logging what is going on is a good thing."... Noise filling your server application logs is not a good thing David.
Threonine_1
Occasional Advisor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

I just noticed this on one of my HP SIM servers also. We are not using the Version Control Repository Manager so I just went ahead and disabled the ISEE_CMS_SWMAGENT servivce for now. So far so good.
JL123
Frequent Advisor

Re: ISEE_CMS_SWMAGENT fullfilling the application log...

Has disabling that service caused you any problems for your warranty and contracts collection/notification?