- Community Home
- >
- Services
- >
- Insight Remote Support
- >
- ISEE INSTALLATION ON LINUX RH 4
Insight Remote Support
1753448
Members
5830
Online
108794
Solutions
Forums
Categories
Company
Local Language
юдл
back
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
юдл
back
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Blogs
Information
Community
Resources
Community Language
Language
Forums
Blogs
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО11-19-2007 08:20 PM
тАО11-19-2007 08:20 PM
ISEE INSTALLATION ON LINUX RH 4
HI,
I performed an "individual Standard Configuration client installation" of Isee simply running the install.sh script.
I have succesfully done the configuration step by web intrface http://:5060/start.html
as show in http://docs.hp.com/en/5990-8547/ch02s02.html.
Now I have these problems:
1)In the "welcome to hp instant support enterprise edition" web page I can't see information about "your computer" (it is blank).
2)Clicking on "detailed system information" link, I receive this message:
"ERROR
Diagnostic Failed to Complete
The process failed to complete. If you are being assisted by an HP Support Analyst, your problem will be reviewed."
In the incidents section I can see only "ISEE_Connectivity" and "Entitlement_Check".
the "New_Installation incident" is not present, so the installation is incomplete.
opt/hpservices/contrib/SysInfo/bin/setSysInfoCronEntry.sh was run.
Any suggestion to solve the problem?
thankyou
regards
Paolo
I performed an "individual Standard Configuration client installation" of Isee simply running the install.sh script.
I have succesfully done the configuration step by web intrface http://
as show in http://docs.hp.com/en/5990-8547/ch02s02.html.
Now I have these problems:
1)In the "welcome to hp instant support enterprise edition" web page I can't see information about "your computer" (it is blank).
2)Clicking on "detailed system information" link, I receive this message:
"ERROR
Diagnostic Failed to Complete
The process failed to complete. If you are being assisted by an HP Support Analyst, your problem will be reviewed."
In the incidents section I can see only "ISEE_Connectivity" and "Entitlement_Check".
the "New_Installation incident" is not present, so the installation is incomplete.
opt/hpservices/contrib/SysInfo/bin/setSysInfoCronEntry.sh was run.
Any suggestion to solve the problem?
thankyou
regards
Paolo
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-12-2007 06:07 AM
тАО12-12-2007 06:07 AM
Re: ISEE INSTALLATION ON LINUX RH 4
Hi Paolo,
Do you see any map crash in the mad.log?
And what is the h/w being used, number of processors and NICs?
-CA
Do you see any map crash in the mad.log?
And what is the h/w being used, number of processors and NICs?
-CA
I am an HP Employee
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-13-2007 07:07 AM
тАО12-13-2007 07:07 AM
Re: ISEE INSTALLATION ON LINUX RH 4
Hi CAN,
I'm working on ah hp package cluster (2 x DL380 and 1 x mas500G2)
Each dl380 has 2x Xeon 3.60GHz,2x HP NC-Series Broadcom 10-100-1000.
Cause more then 20 pkg cluster to manage, the best way is using an ISEE installation model 3 with an OSEM server. In this way I don't need install isee clinet on all server and the problem about isee -individual Standard Configuration client installation- is superseded.
regards
Paolo
I'm working on ah hp package cluster (2 x DL380 and 1 x mas500G2)
Each dl380 has 2x Xeon 3.60GHz,2x HP NC-Series Broadcom 10-100-1000.
Cause more then 20 pkg cluster to manage, the best way is using an ISEE installation model 3 with an OSEM server. In this way I don't need install isee clinet on all server and the problem about isee -individual Standard Configuration client installation- is superseded.
regards
Paolo
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-28-2008 12:01 AM
тАО02-28-2008 12:01 AM
Re: ISEE INSTALLATION ON LINUX RH 4
Stop Hpservices
Edit motprefs file
Edit or change Log_Level value to 5
KEEP_MAP_RESULTS=true (add this property under [GlobalSettings] )
Add the following at end of the motprefs file:
[Log]
classloader.logType=TIME
javascript.logType=TIME
api.logType=TIME
guide.logType=TIME
Save the motprefs file
Start hp services
Try sending manual iseeConnectivityTest incident
Then try to access ISEE client UI and try explore all the links.
Send me the mad.log file.
What is the ISEE client version?
Edit motprefs file
Edit or change Log_Level value to 5
KEEP_MAP_RESULTS=true (add this property under [GlobalSettings] )
Add the following at end of the motprefs file:
[Log]
classloader.logType=TIME
javascript.logType=TIME
api.logType=TIME
guide.logType=TIME
Save the motprefs file
Start hp services
Try sending manual iseeConnectivityTest incident
Then try to access ISEE client UI and try explore all the links.
Send me the mad.log file.
What is the ISEE client version?
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
News and Events
Support
© Copyright 2024 Hewlett Packard Enterprise Development LP