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07-06-2004 04:10 PM
07-06-2004 04:10 PM
Any help or pointers in the right direction will be appreciated
Solved! Go to Solution.
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07-06-2004 04:18 PM
07-06-2004 04:18 PM
Re: ISEE Setup
The platform I am working on is HPUX 11.11 on an L2000 PA-RISC box
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07-06-2004 07:29 PM
07-06-2004 07:29 PM
Re: ISEE Setup
Try this link it may help you:
http://www.docs.hp.com/cgi-bin/fsearch/framedisplay?top=/hpux/onlinedocs/5990-8547/5990-8547_top.html&con=/hpux/onlinedocs/5990-8547/00/00/31-con.html&toc=/hpux/onlinedocs/5990-8547/00/00/31-toc.html&searchterms=Browser%7cISEE&queryid=20040707-012342
Regards,
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07-06-2004 11:25 PM
07-06-2004 11:25 PM
Re: ISEE Setup
If you are not getting any Entitlement fields that means ISEE client is unable to conatct the destination (isee.asiapac.hp.com)
U need to ensure the following
1.nslookup isee.asiapac.hp.com
it should resolve the IP 192.170.77.107
2.Correct Proxy IP and Port in ISEE client
3.Check is it a windows authenticated proxy or not ?
4.Open the console (http:IP:5060/start.html)
go to configurartion optons-communication -increase the time from 30 sec to 100 sec.
I hope this will solve the issue.
Don't hesitate to ask more in case u need help.
Regards
Raneesh.
raneesh.vijayan@hp.com
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07-07-2004 08:27 AM
07-07-2004 08:27 AM
Re: ISEE Setup
Best regards
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07-07-2004 09:45 AM
07-07-2004 09:45 AM
Re: ISEE Setup
The situation is this
The system is connecting throught a proxy server, but requires no authentication (auth is ip address based) so I have left the proxy username field blank. The proxy logs are showing a 407 error (proxy authentication required) on requests from ISEE. The client repeatedly fills the proxy password fields with asterisks, and I am wondering is it is setting some default password which is confusing the firewall.
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07-10-2004 02:30 AM
07-10-2004 02:30 AM
Re: ISEE Setup
The ISEE client software fills the proxy password field with asterisks even if no password has been configured.
You said that when you open the start up screen you get no entitlement fields; however, this is normal behavior of the ISEE client UI. In the A.03.50 release of ISEE configuration is a two-step process. First, you enter and submit the customer information, e.g., contact and company. Next, as second screen be displayed (very similar to the first populated with the information you entered), which has the entitlement fields you are looking for. Perhaps you are remembering the A.02.50 ISEE client UI behavior where it was possible to do all this on a single entry form.
If you have already submitted the company information, try opening the ISEE client UI and select â Configuration Optionsâ from the left side navigation panel. Next select â Companyâ from the newly displayed navigation panel. Hopefully, you will see the entitlement fields you need, if so just enter and submit the entitlement credentials.
Take
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07-15-2004 10:40 AM
07-15-2004 10:40 AM
Re: ISEE Setup
The problem is that the isee client is sending a
To get around the problem I am waiting for the firewall/proxy admin to set up a user/passwd auth account on the proxy and then using that username/password in the isee configuration
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07-18-2004 04:46 PM
07-18-2004 04:46 PM
SolutionWe add an entry in /etc/hosts :
10.x.y.z isee.asiapac.hp.com
10.z.y.z is a local address, but it has direct access to isee.asiapac.hp.com via the firewall.
That way I do not need a user's username and password, which may expire due to security rules here.
Hope this helps. Isaac.
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