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Re: ISEE for HP-UX and how to ?

 
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Liem Nguyen
Honored Contributor

Re: ISEE for HP-UX and how to ?

Hi,

One way you can test is to run:

# telnet isee.asiapac.hp.com 80

You should get a connection and the screen might be blank.
ISEE needs to communicate with HP using http protocol port 80. Your Network Admin should know how to allow this traffic.

I want to make a correction on a previous post that ISEE is not pre-installed on all Servers, this command will tell you if ISEE exist or not:

# swlist | grep -i isee

If ISEE is not there, you can download from http://software.hp.com, the Installation can also be downloaded from the same location.

Regards,

tkc
Esteemed Contributor

Re: ISEE for HP-UX and how to ?

you can also go to a browser in the same subnet as the rx7620 and test the connectivity with the following link :

http://isee.asiapac.hp.com/mots/motserv


to check if ISEE is installed :

#swlist -l product ISEEPlatform

in order for ISEE to work, following processes must be running :

#ps -ef |grep mad (mad daemon)
#ps -ef |grep rst (rst listener)
#ps -ef |grep stm (online diag/ems monitor)
Srikanth Arunachalam
Trusted Contributor

Re: ISEE for HP-UX and how to ?

Hi,

Should there be access to the site from our secured production site to "isee.asiapac.hp.com 80" for installation of ISEE. It will be difficult for us to go through the security procedures. Please let me know if there is an alternative to this.

Thanks,
Srikanth
Liem Nguyen
Honored Contributor

Re: ISEE for HP-UX and how to ?

ISEE requires communication outbound (with established back) on port 80, there is no other choice.

This is to ensure that your Server can send hardware incidents to HP and that's the main purpose of ISEE.

Regards,
Fedon Kadifeli
Super Advisor

Re: ISEE for HP-UX and how to ?

Outbound HTTP PROXY access can be used.

At the end of "configuration options" > "system" there is a place where you can specify this.