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ISEE installation procedure

Regular Advisor

ISEE installation procedure

Hi, I have installed a new Blade enclosure and EVA storage. I want to configure the ISEE on my servers.O.S is windows 2008 64 bit server.I want to know all the steps to install and configure ISEE.Can anybody help me?
Andrew Claiborne
Valued Contributor

Re: ISEE installation procedure

Hi Lintih,

ISEE has changed its name to Insight Remote Support.

If you have less than 50 servers, you might want to install Insight Remote Support Standard. The quick start guide is available here:

If you have more than 50 servers, you should install HP Systems Insight Manager (HP SIM) with Remote Support Pack to get ISEE. The latest SIM information is available here:

Best Regards,
-Andy Claiborne
Steven Clementi
Honored Contributor

Re: ISEE installation procedure


Check this site for the new version of Remote Support for your EVA...

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The base software and documentation can be found here.

If you need help with it, just ask.

Steven Clementi
HP Master ASE, Storage and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5)
NPP3 (Nutanix Platform Professional)
Alexander A
Valued Contributor

Re: ISEE installation procedure

I have installed RSP on Windows 2008 once. I tried, but failed, to do it with any security features on: firewall, UAC and IEES. I advice you to turn them off before you start installation.

Also, according to one of the documents for RSP, Internet Explorer 64bit will not work with WEBES or SEA. You need to install another browser. (or possibly run SEA from somewhere else?)