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тАО01-10-2003 05:20 AM
тАО01-10-2003 05:20 AM
ISEE installation
I've a problem regarding ISEE(standard)installation: when I have completed the installation, I do not get the "new installation " screen. In the logfile I get the message: 100103 14:03:25.794 WARNING,[Comm] install failed for server: isee.europe.hp.com auth_key: guest
100103 14:03:25.794 WARNING,[Comm] NetworkException (20): bad magic!
100103 14:03:25.794 WARNING,[Comm] NetworkException (20): bad magic!
100103 14:03:25.794 WARNING,[Comm] sendReceive FAILED
100103 14:03:25.794 WARNING,[Comm] NetworkException (28): OEM vendor install failed for vendor 'HP_S
ervices'
Any suggestions?
Thanks in advance for all answers.
Martijn
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тАО01-10-2003 05:39 AM
тАО01-10-2003 05:39 AM
Re: ISEE installation
=> Ignore this message: it???s normal as long as you have no successful ???new-installation??? in the OPEN-INCIDENT-SCREEN in the WEB-interface, but it gives you no more details about the cause of the problem.
To fix the probelm try this:
1) correct PROXY setting
2) entry in /etc/hosts
3) Re-install of ISEE (maybe even twice!)
Regards,
Armin
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тАО01-10-2003 05:55 AM
тАО01-10-2003 05:55 AM
Re: ISEE installation
Do I have to fill in the proxy settings? I do have a proxy server and have filled in the name, but I do not have a username and password. Is it really necessary for functioning? What do you mean with the entry in hosts?
Martijn
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тАО04-09-2003 02:37 AM
тАО04-09-2003 02:37 AM
Re: ISEE installation
When Armin said entry in /etc/hosts, he means that you try to add IP adress of ISEE server into your system
vi /etc/hosts
then add
192.6.126.144 isee.europe.hp.com
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тАО04-09-2003 03:21 AM
тАО04-09-2003 03:21 AM
Re: ISEE installation
Don't be alarmed when you see *rs in the config file where normally there would be a username/password (for proxy), this is normal.