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ISEE

Kim wing
Frequent Advisor

ISEE

Hi,

I'm confused a bit with installing and configuring ISEE. Do I have to run the swcopy?
which version should be installed in 11.0?
is it isee standard or advanced?
Please a quick step by step will be appreciated.
thanks
8 REPLIES
Steven E. Protter
Exalted Contributor

Re: ISEE

If its in depot format:

swinstall -x autoreboot=true -x reinstall=false -s /full_path_of_depot \*

Will handle the install.

swcopy not required.

SEP

Note: there is an isee forum.
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Maurice Skubski_1
Valued Contributor

Re: ISEE

Hi Kim,

i think you have to install the standard ISEE. The advanced version comes with an extra W2k Server and is installed only by HP. So the steps to install the ISEE on HP-UX 11.0 are:
- dl the .depot file
- do an swinstall -s /
- after installation start a webbrowser: http://:5060/start.html

Now you can start to fill in your Contact Information, Proxy, System Handle,...

ms
Kim wing
Frequent Advisor

Re: ISEE

When I invoke the swinstall, I get some warnings. Please check the attach swinstall.log file

points will be assigned to the best answer

Thanks
Frauke Denker_2
Esteemed Contributor

Re: ISEE

Hello Kim,
the messages in the logfile should not be a problem. Install the client, configure it through the web interface (http://:5060) and check, wether the transport worked (you should see 3 Incidents in the web UI in the "open incidents" section, as "New_Installation", a "Entitlement_Check" and a "ISEE_Connectivity").

The swcopy is needed only for the preconfigured depot. If you need to install several systems with the same contact information, you can create a preconfigured depot so you donà ´t have to enter all the information in the web UI for every single client.
Regards
Fra
Kim wing
Frequent Advisor

Re: ISEE

Frauke,

HP said these patches must be installed:
http://h61001.www6.hp.com/ISEE_Support/HPUX_PatchListA.03.00.html

I'm running 11.0 and the company policy states not to get the HP-UX box online, how can I install and configure ISEE without getting the HP-UX online.
HP advised SPOP but no response from them until this moment.
Please advise
Frauke Denker_2
Esteemed Contributor

Re: ISEE

Hello Kim,
the patches needed for ISEE are included in the IPR bundle from December 2001. If no bundle is installed, you will find a list of the individual patches on the web page you mentioned.
To get ISEE working you need a connection from every client to the internet. You do not need a direct connection, you can use a proxy to establish the internet connection and an authentification is possible (exception: ISEE is unable to do a NTLM authentication). In an advanced configuration, so a configuration with an SPOP, all clients communicate through the SPOP. This configuration depends on the level of your contract, please ask you local response center.
Regards
Frauke
Kim wing
Frequent Advisor

Re: ISEE

Frauke,

exception: ISEE is unable to do a NTLM authentication.
Where did you get this information from? please provide documets or links that talks about NTLM with ISEE!

No, there isn't a direct connection from my HP-UX box to the internet. I installed and configured the ISEE but the browser didn't come up with the servername, it came up with the IP address of my server instead. The workstation that I'm using to configure the ISEE is connected directly to the internet.
My support agreement will not cover the SPOP!
any ideas.
Frauke Denker_2
Esteemed Contributor

Re: ISEE

Hello Kim,
check the Getting Started Guide for SC for ISEE. In my version on page 10:
"Proxy Support
ISEE supports connecting directly to the Internet or connecting through a proxy server. ISEE supports all proxy servers conforming to the HTTP/1.0 Specification. At this time, ISEE does not support proxies using proxy auto-configuration scripts or NTLM authentication (also known as Integrated Windows Authentication). If you are not sure if your proxy server is supported, contact your HP Support Representative."
You can find this documents at http://docs.hp.com/hpux/pdf/5187-4247.pdf

If the browser does not come up with the server name, you should check the name resolutions. The nslookup should work for IP --> name and name --> IP. This should work for you proxy and isee.europe.hp.com
Regards
Frauke