Insight Remote Support Down?

[Duckfather]

Is there a problem with https://services.isee.hp.com?

Every time I try to go to this site, I get an internal server error. Previously, it displayed the version number of the components in the web service.

Are remote services working correctly at HP's end? None of my newly added devices are showing up in the Insight Online portal.

Cheers

Andy

[Brad Cunningham · Accepted solution]

To test connectivity to the backend go to https://services.isee.hp.com/version/

The current content loaded is 5.70.0.93

Testing this through your browser is only verification that port 443 is open to HP backend from your system.

regards

brad

[Duckfather]

That's my bad. Using the correct URL often works :-P

Cheers

[lowen]

Hi Andy, are you now able to see your devices in Insight Online?

-Lucy

[Duckfather]

Yes, I can see them now thanks :-)