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Insight Remote Support Down?

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Duckfather
Frequent Advisor

Insight Remote Support Down?

Is there a problem with https://services.isee.hp.com?

 

Every time I try to go to this site, I get an internal server error. Previously, it displayed the version number of the components in the web service.

 

Are remote services working correctly at HP's end? None of my newly added devices are showing up in the Insight Online portal.

 

Cheers

 

Andy

4 REPLIES
Brad Cunningham
Trusted Contributor
Solution

Re: Insight Remote Support Down?

To test connectivity to the backend go to https://services.isee.hp.com/version/

 

The current content loaded is 5.70.0.93

 

 

Testing this through your browser is only verification that port 443 is open to HP backend from your system.

 

 

regards

brad

Duckfather
Frequent Advisor

Re: Insight Remote Support Down?

That's my bad. Using the correct URL often works :-P

 

Cheers

lowen
HPE Pro

Re: Insight Remote Support Down?

Hi Andy, are you now able to see your devices in Insight Online?

 

-Lucy

I am an HP employee
Duckfather
Frequent Advisor

Re: Insight Remote Support Down?

Yes, I can see them now thanks :-)