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Insight RsData Collection Check no devices discovered

 
Walid Al-Halabi
Occasional Visitor

Insight RsData Collection Check no devices discovered

Hi,

I have installed the Insight remote support standard, and I already discovered the EVA storage,

the problem how to know that the collection to HP is ok, while the collection check tool discovered nothing , although the EVA appears in the managed system list, also it appears in SEA analyzer, also it sending email notification in case there is a problem.

the issue that the EVA not appears in HP IRS Center.

thanks,

Walid Halabi
2 REPLIES
ITRC Test-CH
Trusted Contributor

Re: Insight RsData Collection Check no devices discovered

You can start a collection immediately when you start InsightRsDataCollectionCheck.exe, which is located in C:\Program Files\HP\svctools\common\ca\html\installwizard\InstallationAdvisor .

Regards, Werner
Walid Al-Halabi
Occasional Visitor

Re: Insight RsData Collection Check no devices discovered


Dear Sir,

the Data Collection tool doesnâ t see any server or storage to run the configuration collection on it, while the EVA management is discovered as managed device

the collection happened for one time but with small collection file, after that the command view server disappeared from the Insight RsData Collection verification tool

thanks,

Walid Halabi