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тАО10-11-2010 11:36 AM
тАО10-11-2010 11:36 AM
Insight RsData Collection Check no devices discovered
Hi,
I have installed the Insight remote support standard, and I already discovered the EVA storage,
the problem how to know that the collection to HP is ok, while the collection check tool discovered nothing , although the EVA appears in the managed system list, also it appears in SEA analyzer, also it sending email notification in case there is a problem.
the issue that the EVA not appears in HP IRS Center.
thanks,
Walid Halabi
I have installed the Insight remote support standard, and I already discovered the EVA storage,
the problem how to know that the collection to HP is ok, while the collection check tool discovered nothing , although the EVA appears in the managed system list, also it appears in SEA analyzer, also it sending email notification in case there is a problem.
the issue that the EVA not appears in HP IRS Center.
thanks,
Walid Halabi
2 REPLIES 2
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тАО10-11-2010 08:42 PM
тАО10-11-2010 08:42 PM
Re: Insight RsData Collection Check no devices discovered
You can start a collection immediately when you start InsightRsDataCollectionCheck.exe, which is located in C:\Program Files\HP\svctools\common\ca\html\installwizard\InstallationAdvisor .
Regards, Werner
Regards, Werner
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тАО10-14-2010 07:57 AM
тАО10-14-2010 07:57 AM
Re: Insight RsData Collection Check no devices discovered
Dear Sir,
the Data Collection tool doesn├в t see any server or storage to run the configuration collection on it, while the EVA management is discovered as managed device
the collection happened for one time but with small collection file, after that the command view server disappeared from the Insight RsData Collection verification tool
thanks,
Walid Halabi
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