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Insight Remote Support
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Insight remote support "FAiled to register"

wilmerism
Occasional Contributor

Insight remote support "FAiled to register"

version is > 7.2.0.0026

 

It passes test connection ok

 

C:\ProgramData\HP\RS\DATA\INTEGRATION\adapters\HpAdapter\sessions\UCARegistrationError_MsgId[d988f584-ceba-4bcc-86f4-5aa27e18413d]_REQUEST[38e67f76-1a66-4ca2-8991-10f9f2a48da9].xml

 

Contains >

 

Registration RSDC[https://services.isee.hp.com/] failed; Registration-Service warning: type 'ClientError'; Get GDID error; Failed to get GDID!; Error code[100]Request size: 2203 bytes.

 

 

Any sugestions / pointers pleasE?

 

1 REPLY
toddg1
HPE Pro

Re: Insight remote support "FAiled to register"

If this problem is still happening, I would suggest you contact HP Support to have them assist

with resolution.

I am an HPE employee.