Issue with SAN switch being monitored by ISEE setup

[tr10385]

Hi;

One of the supported cu has reported that he has problem SAN switches SNMP traps were not accepted/received by OSEM running on another on a central management server.

SAN switches (B-switches A7393A) are enabled for SNMP notifications and configured for SNMP traps as per osem documentation.

Could anyone help me, how to check which event generator agent is configured on SAN switch. Interface between the event generator and event handler i.e., osem. How to configure the snmp traps on the switch and osem.
What does these mean?
agtcfgset command

snmpmibcapset

What is significance of community name and ip address?

Following is the observation from osem logs:
04/05/2006 11:18:24 INFO Crsm Version 7.2.2 on SMAD318FK34H054/10.1.1.200
04/05/2006 11:18:24 INFO Starting Operational Mode: Customer Service Gateway
04/05/2006 11:18:24 INFO Native SNMP trap listener thread starting
04/05/2006 11:20:12 INFO a0101c8000BCD6B813F_1144228811906 Trap placed on queue: snmp_trap_1588.2.1.1.32_6_4 from sansw6\10.1.1.218
04/05/2006 11:20:12 INFO Placing SNMP get order. Community: private IP: 10.1.1.218
04/05/2006 11:20:14 INFO Loaded cpq_snmpMsg.properties
04/05/2006 11:20:15 INFO a0101c8000BCD6B813F_1144228811906 Trap rejected: snmp_trap_1588.2.1.1.32_6_4_1588.2.1.1.1.8.5.1.3.x_3, cause: Lookup trap rejection
04/05/2006 11:20:25 INFO a0101c8000BCD6B813F_1144228825234 Trap placed on queue: snmp_trap_1588.2.1.1.32_6_4 from sansw5\10.1.1.217
04/05/2006 11:20:25 INFO Placing SNMP get order. Community: private IP: 10.1.1.217
04/05/2006 11:20:25 INFO a0101c8000BCD6B813F_1144228825234 Trap rejected: snmp_trap_1588.2.1.1.32_6_4_1588.2.1.1.1.8.5.1.3.x_3, cause: Lookup trap rejection
04/05/2006 19:19:42 INFO a0101c8000BCD6B813F_1144257582125 Trap placed on queue: snmp_trap_1588.2.1.1.32_6_4 from sansw5\10.1.1.217
04/05/2006 19:19:42 INFO Placing SNMP get order. Community: private IP: 10.1.1.217


Attached herewith the osem log file.

Its a mission critical cu, needs help ASAP.

thanks

[Liem Nguyen]

Hi,

Chapter 5 of the OSEM Installation Guide should tell you how to set it up:
http://h18023.www1.hp.com/support/svctools/OSEM/osem_setup.pdf

Hope this helps,