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10-18-2010 06:39 AM
10-18-2010 06:39 AM
Missing Device update 05.50.100812 to 05.50.100820
hello!
Since I updated the rs_avd miss two hp SIM 6.2 Server, newly discovered servers do not show up in the "Entitlement" list of "Remote Support Configuration and Services" page.
In SIM I specified the country, site and contact. Even the serial and product ID have correctly been discovered. In SIM the Contract and Warranty Data Collection the Warranty check works fine.
In the last version the show the server without problems, but since the update...
Have anybody ideas?
regards
Antos
Since I updated the rs_avd miss two hp SIM 6.2 Server, newly discovered servers do not show up in the "Entitlement" list of "Remote Support Configuration and Services" page.
In SIM I specified the country, site and contact. Even the serial and product ID have correctly been discovered. In SIM the Contract and Warranty Data Collection the Warranty check works fine.
In the last version the show the server without problems, but since the update...
Have anybody ideas?
regards
Antos
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