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тАО09-30-2014 02:04 PM
тАО09-30-2014 02:04 PM
Need a hand resolving a registration error
Hey hey.. I just finished configure HP IRS and it is registered with my HP Insight online account.
I went through the ilo to register just this 1 server, as a test, to the HP IRS box and received the following error:
Remote Support Registration Error. Please unregister and re-register device. (Insufficient device identifier information)
I've double checked Firewalls and security groups and I have everything configured as it should be. Any insight into how I can resolve this?
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тАО10-01-2014 01:03 PM
тАО10-01-2014 01:03 PM
Re: Need a hand resolving a registration error
- If this contunies to happen, I would suggest you open a support case with HP to help determine what might be happening.
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО10-02-2014 06:21 AM
тАО10-02-2014 06:21 AM
Re: Need a hand resolving a registration error
Reset the iLO and Try again, or Update the iLO Firmware.
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тАО11-09-2023 12:45 AM
тАО11-09-2023 12:45 AM
Re: Need a hand resolving a registration error
Did you ever found a solution on this?
Having the same issue, in contact with HPE but they are taking a long time to resolve the issue.
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тАО11-10-2023 02:11 AM
тАО11-10-2023 02:11 AM
Re: Need a hand resolving a registration error
Hello @dstammen,
Thank you for writing to us! We request you please take a moment to reply to the private message we've sent and provide the requested information. This will enable us to address your concerns with the relevant team.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]