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Need a hand resolving a registration error

kultar
Occasional Visitor

Need a hand resolving a registration error

Hey hey.. I just finished configure HP IRS and it is registered with my HP Insight online account.

 

I went through the ilo to register just this 1 server, as a test, to the HP IRS box and received the following error:

 

Remote Support Registration Error. Please unregister and re-register device. (Insufficient device identifier information)

 

I've double checked Firewalls and security groups and I have everything configured as it should be. Any insight into how I can resolve this?

 

 

2 REPLIES
toddg1
HPE Pro

Re: Need a hand resolving a registration error

  1. If this contunies to happen,  I would suggest you open a support case with HP to help determine what might be happening.
I am an HPE employee.
Cali
Esteemed Contributor

Re: Need a hand resolving a registration error

Reset the iLO and Try again, or Update the iLO Firmware.

That was not planned in this way.