Need a hand resolving a registration error

[kultar]

Hey hey.. I just finished configure HP IRS and it is registered with my HP Insight online account.

I went through the ilo to register just this 1 server, as a test, to the HP IRS box and received the following error:

Remote Support Registration Error. Please unregister and re-register device. (Insufficient device identifier information)

I've double checked Firewalls and security groups and I have everything configured as it should be. Any insight into how I can resolve this?

[toddg1]

1. If this contunies to happen,  I would suggest you open a support case with HP to help determine what might be happening.

[Cali]

Reset the iLO and Try again, or Update the iLO Firmware.

[dstammen]

Did you ever found a solution on this?

Having the same issue, in contact with HPE but they are taking a long time to resolve the issue.

[Sunitha_Mod]

Hello @dstammen,

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