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11-28-2011 09:39 AM
11-28-2011 09:39 AM
P6000 CV 10 : Insight Remote Support Standard V5.7 download link query ?
Need to download HP RS 5.7 Standard version , please help.
HP P6000 Command View 10 is only supported with HP Insight Remote Support 5.7.
Could only find foll for RS Standard version
A.05.60 RS Standard 06-22-11 (with WEBES 6.2)
Advanced is available.
We don't have SIM server and only manage EVA's with Remote Support ,so don't need advanced.
A.05.70 RS Advanced 10-14-11 (with WEBES 6.3)
Thanks,
Vivek
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11-28-2011 10:32 AM
11-28-2011 10:32 AM
Re: P6000 CV 10 : Insight Remote Support Standard V5.7 download link query ?
ThCV 10.0 release notes say
"HP P6000 Command View server-based version is supported with HP Insight Remote Support Advanced
and Standard 5.7."
The docs are already available: http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&taskId=101&prodClassId=10008&contentType=SupportManual&docIndexId=64255&prodTypeId=18964&prodSeriesId=3927988
but the bits are not found yet:
https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSTANDARD
Consider to ask HP when it will become available.
Hope this helps!
Regards
Torsten.
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11-28-2011 11:05 PM - edited 11-28-2011 11:09 PM
11-28-2011 11:05 PM - edited 11-28-2011 11:09 PM
Re: P6000 CV 10 : Insight Remote Support Standard V5.7 download link query ?
New generation of Insight Remote Support 7.0 is coming. Initially 7.0 will replace IRS Standard functionality. When an HP Insight RS 7.x release has all the capabilities of HP Insight RSA, it will be full replacement for both Insight RS Standard and Advanced as a single version.
With the introduction of HP Insight RS 7.0, the current plan is that HP Insight RSS 5.x will no longer be downloadable from HP Software Depot or the Insight DVD. Probably, this is the reason why 5.70 Standard bits are not available.
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12-01-2011 10:15 AM
12-01-2011 10:15 AM
Re: P6000 CV 10 : Insight Remote Support Standard V5.7 download link query ?
CV 10.0 release notes clearly indicate the user should update I-RS to 5.7 and the CV program team even delayed 10.0 to sync up with the I-RS 5.7 release.
However, I-RS only released RSA in October and not RSS due to an issue with non English locale not processing EVA and another product events properly.
The lab has identified the root cause and a version of RSS is being tested.
It will be released soon.
Foll is update from HP.