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тАО07-21-2009 04:00 PM
тАО07-21-2009 04:00 PM
2>unzip the package on the server and clicked on "Setup.exe"
a window pops up:
"After installation, please click Next"
3>Okay, so I wait on and on and on...
It seems nothing is happening.
What's going on? Anybody please shed a light for me? This is a Windows 2003 server (configured as a Terminal server).
Much appreciated.
Solved! Go to Solution.
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тАО07-22-2009 06:59 AM
тАО07-22-2009 06:59 AM
Re: Problem installing Insight Remote Support Std
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тАО07-22-2009 05:26 PM
тАО07-22-2009 05:26 PM
Solutionhttps://services.isee.hp.com/version/
and
https://rsswm.software.hp.com/proc/rps/stats
Also add the folllowing the Hosts file of the Windows server:
15.216.12.255 services.isee.hp.com
15.193.24.61 rsswm.software.hp.com
15.193.24.60 rsswm.policy.hp.com
192.151.53.110 catcher.sanmaster.com
127.0.0.1 cceiseappr01.cce.hp.com
Sanjay Mundhra
I am a HPE Employee
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тАО07-22-2009 06:59 PM
тАО07-22-2009 06:59 PM
Re: Problem installing Insight Remote Support Std
An existing full CMS install was found. Unable to upgrade to an SA installation.
How do I manually clean it up? Any tools?
There must be some left-over but I don't see them on the "Add/remove" list.
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тАО07-22-2009 08:43 PM
тАО07-22-2009 08:43 PM