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тАО04-17-2014 11:12 PM
тАО04-17-2014 11:12 PM
Problem proxy setting with IRS7.0.9
Hi,
i have a problem with the IRS when I use the proxy setting username and password
After i insert the username and password on the proxy setting after 5 minutes this user become locked by the security group.
It seems as if something would change the password on the web proxy setting of the IRS
There 's never happened to such a thing??
Many thanks in advance
Regards
Gianluca
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тАО04-21-2014 08:45 AM
тАО04-21-2014 08:45 AM
Re: Problem proxy setting with IRS7.0.9
I would recommend that you open a support call with HP to see if they can help you troubleshoot
the problem with your proxy setup.
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО10-24-2017 01:44 AM
тАО10-24-2017 01:44 AM
Re: Problem proxy setting with IRS7.0.9
how to fix this problem ? because i have the same case....Thanks
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тАО10-24-2017 05:54 AM
тАО10-24-2017 05:54 AM
Re: Problem proxy setting with IRS7.0.9
Hi Ray,
Hopefully you are not using I-RS 7.09 - as that went out of support 3-4 years ago. What version of the product are you using, and can you be a little more specific about the problem you are having?
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО10-24-2017 08:55 PM
тАО10-24-2017 08:55 PM
Re: Problem proxy setting with IRS7.0.9
i using IRS 7.7.0.0063.
Initially, the internet status is connected but after 5-10 minutes internet status becomes not connected.
And after we checked the user proxy status becomes locked.
We also try to use another proxy user but still the result remains the same.
the problem is why the user proxy is always locked when inserted into irs.
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тАО10-25-2017 05:48 AM
тАО10-25-2017 05:48 AM
Re: Problem proxy setting with IRS7.0.9
I don't think we've ever seen this type of problem before. At this time, it will be best for you to work with our support team.
Sorry I can't do more here. At the top of the I-RS screen, is the "Hosting Device Health" showing red/green?
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]