Insight Remote Support
Showing results for 
Search instead for 
Did you mean: 

Problem to submit cases to HP

Frequent Advisor

Problem to submit cases to HP

When we now try to send test event that should be sent to HP and then closed I can see in the logs that the cases is removed.
Attached is from the iseeclient.log.

In the last row I can see Fire and Forgetâ ¦It seems that the submission is removed.
How to get these submissions to go all the way to HP??
Is it some iseectl command???

Thanks in Advance.

/Mikael Christenson

Alexander A
Valued Contributor

Re: Problem to submit cases to HP

Hi. Check in webes, does the event have the status "delivered to: isee"?