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Problem to submit cases to HP

 
Micke_Ch_1
Frequent Advisor

Problem to submit cases to HP

When we now try to send test event that should be sent to HP and then closed I can see in the logs that the cases is removed.
Attached is from the iseeclient.log.

In the last row I can see Fire and Forgetâ ¦It seems that the submission is removed.
How to get these submissions to go all the way to HP??
Is it some iseectl command???


Thanks in Advance.

/Mikael Christenson

1 REPLY
Alexander A
Valued Contributor

Re: Problem to submit cases to HP

Hi. Check in webes, does the event have the status "delivered to: isee"?