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Re: RSP 05.50 and BL465c

 
consolman
New Member

Re: RSP 05.50 and BL465c

unfortunately the problem don't is
been fixed and it is still present :
from device list are disappeared ESX servers
below my previous post:


"ESX 4.0 (U2) Devices Not Displayed on the Entitlement Tab"

infrastructure details:

Blade Bl460c G6 - ESX 4.0 (U2) - RSS on vitual mchine
SIM 6.2 and RSS A.05.50 (eligble list A.05.50.30)

I have can also update all RSS compulsory package and try modify the system attributes but unsuccessfully

Have you solved the this issue ?

tks,

Fabrizio
consolman
New Member

Re: RSP 05.50 and BL465c

ciao again,

I have temporary fix the problem:

ren

C:\Program Files (x86)\HP\RemoteSupportEligible\Config\BusinessLogicRule.xml 17\06\2010 in BusinessLogicRule.xml.old

copy
C:\Program Files (x86)\HP\svctools\common\desta\config\BusinessLogicRule.xml 02\08\2010


paste
C:\Program Files (x86)\HP\RemoteSupportEligible\Config\




Edit
System Properties ESX systems and modify multiple text description:
all Product description data of ESX system with one of typical Windows System already discovered into Remote Support System List

note: Principal focus to changed the Operating system description "ESX VMware" with es. "Windows Server 2008 R2, x64 Enterprise Edition"
click ok

refresh Remote Support System List...
surprise I see it now

thanks anyway
Fabrizio