Insight Remote Support
cancel
Showing results for 
Search instead for 
Did you mean: 

RSP Error on it's page all of a sudden

SOLVED
Go to solution
Sean Murray_1
Regular Advisor

RSP Error on it's page all of a sudden

Seem to be getitng this error all of a sudden:

Fatal error: Call to undefined method DOMDocument::document_element() in C:\hp\hpsmh\data\htdocs\isee\isee-functions.php on line 1852

line 1852 is: $root = $xmldoc->document_element();


So when going to RSP Config & Services page, that is what I get.

Has anyone seen this or know what it is?
Has a latest XML patch from MS hosed something?

Thanks,
Sean
4 REPLIES
JKytsi
Honored Contributor
Solution

Re: RSP Error on it's page all of a sudden

got that too ...reinstalled RSP
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi
Sean Murray_1
Regular Advisor

Re: RSP Error on it's page all of a sudden

Are the updates for RSP out yet or did you reinstall the old version you had?
Chris Ciapala
Trusted Contributor

Re: RSP Error on it's page all of a sudden

I got this also, upgraded with some minor problems to 5.03 and it works fine for most part.
Sean Murray_1
Regular Advisor

Re: RSP Error on it's page all of a sudden

Thanks. Will give one of those options a try