- Community Home
- >
- Services
- >
- Insight Remote Support
- >
- Re: RSP Package problems
Insight Remote Support
1753827
Members
8868
Online
108805
Solutions
Forums
Categories
Company
Local Language
back
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
back
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Blogs
Information
Community
Resources
Community Language
Language
Forums
Blogs
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-23-2008 01:33 AM
07-23-2008 01:33 AM
RSP Package problems
Here is an odd one still related to my previous post but now I have two sites with the problem. Basically I installed HPSIM/RSP on the two sites. Registration went okay, package download went okay, installed CW onto HPSIM, all okay.
Then had some problems with HPSIM. Tried reinstallation, no good. Ended up removing HPSIM, and along with it RSP. Then used latest 5.2 SP2 HPSIM pack. Installed ok. HPSIM working, picking up events/discovery, the lot.
Selected RSP, set up RSP, connected to HP Data Centre, tested connectivity okay and registered successfully. Yahoo. But no. If I click on packages I have none, a bit fat 0.When I click on package updates it tells me I am successful but still NO packages.
As mentioned at the start I now have two sites with the same symptom and I do not know where to look to get a resolution. I am going to log a call with HP when I can work out who would own the problem.
Any help or pointers would be appreciated. BTW I have stopped and restarted the SWM Agent on a number of occassions plus rebooting the server.
Then had some problems with HPSIM. Tried reinstallation, no good. Ended up removing HPSIM, and along with it RSP. Then used latest 5.2 SP2 HPSIM pack. Installed ok. HPSIM working, picking up events/discovery, the lot.
Selected RSP, set up RSP, connected to HP Data Centre, tested connectivity okay and registered successfully. Yahoo. But no. If I click on packages I have none, a bit fat 0.When I click on package updates it tells me I am successful but still NO packages.
As mentioned at the start I now have two sites with the same symptom and I do not know where to look to get a resolution. I am going to log a call with HP when I can work out who would own the problem.
Any help or pointers would be appreciated. BTW I have stopped and restarted the SWM Agent on a number of occassions plus rebooting the server.
1 REPLY 1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-23-2008 02:27 PM
07-23-2008 02:27 PM
Re: RSP Package problems
Please log a call with HP and someone should be able to help you, there are logs to be looked at, also, there could be a firewall/proxy/web filtering issue.
It's not easy to troubleshoot using this forum.
Regards,
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
News and Events
Support
© Copyright 2024 Hewlett Packard Enterprise Development LP