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RSSWM Problem

Pawan Rawat_1
Frequent Advisor

RSSWM Problem

Hi

HP SIM 5.3,windows server 2003 with SP1 on Proliant BL860C blade server.I am doing ISEE Migration activity ,for that I installed RSP on it.
First day It shows all package correctly installed.But from next day onward It does not shows any package,Check for package update throw errr which i sending in attachment.Prxoy connection is success.Submit sw config data is success.
Also Initialize Remote Support Software Manager shows black screen for few second and then disappear
Kindly help

Thanks
Pawan
2 REPLIES
ITRC Test-CH
Trusted Contributor

Re: RSSWM Problem

Your RSSWM is trying to access an obsolete download instance for IRS. Its built in HP-SIM kit V5.2-2 or later. Or you can download it directly from http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBASE . Actual version of HP-SIM also necessary.
Pawan Rawat_1
Frequent Advisor

Re: RSSWM Problem

Hi Werner

Sorry for delay,sim version is 5.3.
i upgraded it from 5.2 to 5.3.I uninstalled rsp and installed it again,now i can see the rsp user interface .I can see all the packages now.
But now problem is different
I can not see rsp configuration in hp sim option tab. I have restarted sim ,remote server agent,and server also,but no use

Thanks
Pawan