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Remote Support Collection Verification error

ehuang
Super Advisor

Remote Support Collection Verification error

When I launch the web-based HP IRS(standard) interface, it is saying "HP strongly recommends that you use the Installation Advisor toolkit to verify the that all of your device are being correctly monitored." So I did, and the Remote Support Collection Verification tool get one error for one server: "ConnectServer()failed (HRESULT=0x80041064).Collection halted". Wondering who may have come across this kind of issue? This server is actually the IRS server itself. All other managed nodes are collected fine. Many thanks.