HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
Insight Remote Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Remote Support Collection Verification error

 
ehuang
Super Advisor

Remote Support Collection Verification error

When I launch the web-based HP IRS(standard) interface, it is saying "HP strongly recommends that you use the Installation Advisor toolkit to verify the that all of your device are being correctly monitored." So I did, and the Remote Support Collection Verification tool get one error for one server: "ConnectServer()failed (HRESULT=0x80041064).Collection halted". Wondering who may have come across this kind of issue? This server is actually the IRS server itself. All other managed nodes are collected fine. Many thanks.