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тАО06-09-2008 06:19 PM
тАО06-09-2008 06:19 PM
On the entitlement tab in SIM under "Remote Support Configuration and Service" there is an error....
тАЬHTTP Error: CURL Extension, or OpenSSL extension w/ PHP version >= 4.3 is required for HTTPSтАЭ
The only reference I can find to this is at http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1118403 but obviously nothing to do with the OP's topic and certificates.
Any ideas?
Running SIM 5.2
Cheers,
тАЬHTTP Error: CURL Extension, or OpenSSL extension w/ PHP version >= 4.3 is required for HTTPSтАЭ
The only reference I can find to this is at http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1118403 but obviously nothing to do with the OP's topic and certificates.
Any ideas?
Running SIM 5.2
Cheers,
Solved! Go to Solution.
2 REPLIES 2
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тАО06-24-2008 06:10 PM
тАО06-24-2008 06:10 PM
Solution
Hi,
I have been dealing with HP Support on this issue and lets say that I have just been sent around in circles. I have upgraded and patched till blue in the face and still not working.
I then did some digging further into the php problem and it appeared the SMH (systems management homepage) was not loading the php_curl.dll file.
After checking, I found that this file and php_xslt.dll did not exist in the modules dir for the SMH (C:\hp\hpsmh\modules). This files are referred to in the php.ini file in the c:\hp\hpsmh\bin directory.
I then copied php_curl.dll and php_xslt.dll from "C:\Program Files\Hewlett-Packard\RemoteSupport\config" to "C:\hp\hpsmh\modules"
I then restarted SMH and it is all working fine now
Hope this helps
Regards
Peter
I have been dealing with HP Support on this issue and lets say that I have just been sent around in circles. I have upgraded and patched till blue in the face and still not working.
I then did some digging further into the php problem and it appeared the SMH (systems management homepage) was not loading the php_curl.dll file.
After checking, I found that this file and php_xslt.dll did not exist in the modules dir for the SMH (C:\hp\hpsmh\modules). This files are referred to in the php.ini file in the c:\hp\hpsmh\bin directory.
I then copied php_curl.dll and php_xslt.dll from "C:\Program Files\Hewlett-Packard\RemoteSupport\config" to "C:\hp\hpsmh\modules"
I then restarted SMH and it is all working fine now
Hope this helps
Regards
Peter
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тАО06-29-2008 04:16 PM
тАО06-29-2008 04:16 PM
Re: Remote Support Problem - HTTP CURL Extension OpenSSL
Spot on Peter! Thanks!!!
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