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Insight Remote Support
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Remote access without HP supplied router

Frequent Advisor

Remote access without HP supplied router

I have a customer who wants remote access by support but does not want to hang another router on his network. HE has a Cisco router already in place and wants to use that instead. Firstly, can we do this this and secondly what info does the ISEE support need for this to work.


Zeev Schultz
Honored Contributor

Re: Remote access without HP supplied router

As far as I know these solutions are usually
workable by HP (customer supplied vpn).Contact your local HP support and ask 'em to verify that this vpn model should work.
So computers don't think yet. At least not chess computers. - Seymour Cray