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Remote support Adv 5.45

huby
Occasional Contributor

Remote support Adv 5.45

I'm trying to install Remote Support adv 5.45 with HP SIM 6.0 on Win 2K8 R2 and I always get this error message when the installer does the connectivity check: "Failed to connect to the HP support center". However, when I try to install it I receive a mail from HPInsightRemoteSupport saying: "HP Insight Remote Support Software Management Agent Connectivity Re-established". So I think it's a connection problem. Is this a knew issue?
2 REPLIES
ITRC Test-CH
Trusted Contributor

Re: Remote support Adv 5.45

This version is not supported on Win 2k8 R2. You may wait to the next version.

Regards, Werner
Grooper
Frequent Advisor

Re: Remote support Adv 5.45

FYI:
IRS 5.5 was released 12. Augsut 2010