Insight Remote Support
1753797 Members
7454 Online
108799 Solutions
New Discussion юеВ

Remote support Adv 5.45

 
huby
Occasional Contributor

Remote support Adv 5.45

I'm trying to install Remote Support adv 5.45 with HP SIM 6.0 on Win 2K8 R2 and I always get this error message when the installer does the connectivity check: "Failed to connect to the HP support center". However, when I try to install it I receive a mail from HPInsightRemoteSupport saying: "HP Insight Remote Support Software Management Agent Connectivity Re-established". So I think it's a connection problem. Is this a knew issue?
2 REPLIES 2
ITRC Test-CH
Trusted Contributor

Re: Remote support Adv 5.45

This version is not supported on Win 2k8 R2. You may wait to the next version.

Regards, Werner
Grooper
Frequent Advisor

Re: Remote support Adv 5.45

FYI:
IRS 5.5 was released 12. Augsut 2010