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тАО11-26-2009 05:48 AM
тАО11-26-2009 05:48 AM
Replacing ISEE, Help!!!!
Is there an idiots guide as to what is needed, as all the documention i can find just has me running round in circles, installing 'HP Insight Remote Support Standard' installing 'System Fault Management' etc etc, i havent a clue what links in with what?
Did you guys manage to replace ISEE yourself with the need for a training course? What is it i exactly need, fully blown Insight Manager or just what???
I'm clueless, help!!!
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тАО11-26-2009 10:17 PM
тАО11-26-2009 10:17 PM
Re: Replacing ISEE, Help!!!!
You can choose from two models IRS Standard and IRS Advanced. If you've up to about 100 devices, which should send incidents to HP IRSS is sufficient. For more managed devices and additional services locally and remotely used you can use IRSA which bases on HP-SIM.
Here you'll find the documentation of IRSS and IRSA.
http://docs.hp.com/en/netsys.html#Remote%20Support%20Pack
This link leads you to the IRS kits:
https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBASE
Information about HP-SIM and IRSA overview
http://h18000.www1.hp.com/products/servers/management/hpsim/index.html
On the HP-UX systems its only necessary to check for the prerequisites listed up in the documentation and have removed ISEE. Now they are ready submitting service requests and basic configuration collection. All the remaining parts have to be done in IRS. For additional services you need IRSA (HP-SIM based) a kit RS-ACC has to be installed on the HP-UX system.
There are different IRS courses available.
Regards, Werner
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тАО11-30-2009 06:00 PM
тАО11-30-2009 06:00 PM
Re: Replacing ISEE, Help!!!!
It might not be easy to integrate the solution but it is worth it. Disk and power supplies, but also memory, can fail and running RSP gives you a lot of lead time to get the issues repaired when that happens. Even system panics get resolved more quickly with RSP, which saves time.
To get an idea of what RSP consists of, you can check this:
http://omasse.blogspot.com/2008/10/understanding-all-rsp-components.html
Specifically for HP-UX, as said previously it is of the upmost importance that you read the guides throughfully and meet the requirements. Then I can suggest you read this to get some real life tips:
http://omasse.blogspot.com/2009/02/oliviers-hot-tips-to-monitor-hp-ux.html
If you have any question... just post back, I'll try to monitor this thread.
O.
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тАО12-04-2009 02:38 AM
тАО12-04-2009 02:38 AM
Re: Replacing ISEE, Help!!!!
C:\Documents and Settings\adm_greenl>mxwbemsub -a -n wsdu01
There was a problem connecting to the HP Systems Insight Manager server. Make su
re that:
1. Your username has been added to HP Systems Insight Manager.
2. Your username and password, if specified, are correctly spelled.
3. HP Systems Insight Manager is running.
4. You used '--' for any long options and double quotes if your username include
s a domain.
Example:
The username has definately been added to Insight manager, is there are tests i can do to see what could be the problem?
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тАО12-04-2009 05:51 AM
тАО12-04-2009 05:51 AM
Re: Replacing ISEE, Help!!!!
When checking with "evweb subscribe -b internal -L" on your HP-UX server, you need to have a few WBEM subscriptions for everything to work. There will be two or more for SIM, and another one for WEBES. SIM catches hardware events through its subscriptions but only reports them on its interface. WEBES does the same, but it analyzes them and notifies the ISEE client to open a call with HP if appropriate. Generating test events is the only way to be sure everything works correctly.
Olivier
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тАО12-04-2009 08:24 AM
тАО12-04-2009 08:24 AM
Re: Replacing ISEE, Help!!!!
Thanks for your help so far.
I used the option to subscribe in Insight and got this, so i'm guessing that's all i need to do:
Create Subscriptions for:
10.43.176.221
Indication subscription successfully created.
However when it comes to running a evweb to see if i have any subscriptions this is what is listed:
Filter Name Handler Name
Query
Destinat Destination Url
==================================================== ===========================
========================== =====================================================
==================================== ======== ==================================
================================================================================
================================================================================
===============================
EMS_INTERNAL_1574109185 EMS_INTERNAL_1574109185
SELECT * FROM HP_DeviceIndication WHERE ProviderName
= "FPL_IndicationProvider" CIMXML localhost/CIMListener/WBEMToEMSCon
sumer_EMS_INTERNAL_1574109185
EMS_INTERNAL_1574109188 EMS_INTERNAL_1574109188
SELECT * FROM HP_DeviceIndication WHERE ProviderName
= "FPL_IndicationProvider" CIMXML localhost/CIMListener/WBEMToEMSCon
sumer_EMS_INTERNAL_1574109188
EMS_INTERNAL_1574109190 EMS_INTERNAL_1574109190
SELECT * FROM HP_DeviceIndication WHERE ProviderName
= "CoreHardwareIndicationProviderIA" CIMXML localhost/CIMListener/WBEMToEMSCon
sumer_EMS_INTERNAL_1574109190
EMS_INTERNAL_1574109193 EMS_INTERNAL_1574109193
SELECT * FROM HP_DeviceIndication WHERE ProviderName
= "CoreHardwareIndicationProviderIA" CIMXML localhost/CIMListener/WBEMToEMSCon
sumer_EMS_INTERNAL_1574109193
HPWEBES_flgn01.d30.intra_1_Filter_HP_AlertIndication HPWEBES_flgn01.d30.intra_1_
Handler_HP_AlertIndication select * from HP_AlertIndication
CIMXML https://flgn01.d30.intra:7906/Wbem
/WbemIndication?MEId=8aab8e82252099bd01255470bc127fc6&MEName=10.43.176.221&ruleS
et=HPUX_WBEM_V2_8-05-09%3AHPUX_V2_8-05-09%3BNonStop%3AWBEM_NonStop%3BNonstop_Inc
identReportRule%3ANS_IR-7-14-09
HPSIM_flgn01_0 HPSIM_flgn01
select * from HP_DeviceIndication
CIMXML https://0.0.0.0:50004/cimom/listen
1
As flgn01 is the Insight CMS, is that now looking okay?
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тАО12-04-2009 08:29 AM
тАО12-04-2009 08:29 AM
Re: Replacing ISEE, Help!!!!
Points would be nice.
Thanks
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тАО12-06-2009 04:14 AM
тАО12-06-2009 04:14 AM
Re: Replacing ISEE, Help!!!!
Frauke