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Resend a "delivered" notification from OSEM

Adlar Su
Occasional Visitor

Resend a "delivered" notification from OSEM

Hello,

Is it possible to resend an already delivered notification in OSEM?

When the notification was first delivered, OSEM was not configured to forward through ISEE. ISEE is now set in the outbound protocol, but I do not see a way to manually forward this notification through ISEE.

Is this possible? Or do I have to wait for a new trap?

For your reference, I have OSEM/ISEE set up in a model 3 configuration.

Thank you,
adlar
3 REPLIES
Liem Nguyen
Honored Contributor

Re: Resend a "delivered" notification from OSEM


Hi,

If you are still seeing the incidents in OSEM Viewer, then you can resend them.

If not, you will have to wait for a new trap, or send OSEM test to make sure it's working.

Regards,
Adlar Su
Occasional Visitor

Re: Resend a "delivered" notification from OSEM

Hello,

To clarify, in the OSEM "Notifications" screen, the incident is shown as "Delivered". Can the delivered incident be manually forwarded to ISEE?

If not, is there a way to reset the HP management agent such that it will resend the trap for this incident?

Thanks.
Liem Nguyen
Honored Contributor

Re: Resend a "delivered" notification from OSEM

Hi,

If the incident is already Delivered, I don't think there is a way to resend (to avoid duplicated Service calls).


Regards,