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[SIM 6.2 - WEBES 6.1] WCCAgents process leaks memory

Danilo B
Frequent Advisor

[SIM 6.2 - WEBES 6.1] WCCAgents process leaks memory

Hi all,

my WCCAgents is leaking memory, about 4KB every 10 seconds. No way to stop it also restarting desta_service and wcc_proxy or rebooting the server (Windows Server 2003 SP2).

Into the WCC_SNMPTrapHandler.log I see a lot of these messages (IP changes each time, trap is always the same).

Wed Oct 20 11:51:16 2010.207
2768> Got a trap!
Wed Oct 20 11:51:16 2010.254
2768> Filtered out oid .1.3.6.1.4.1.311.1.1.3.1.2_4_0 from 10.33.0.42
Wed Oct 20 11:51:16 2010.254
2768> Got a trap!
Wed Oct 20 11:51:16 2010.285
2768> Filtered out oid .1.3.6.1.4.1.311.1.1.3.1.2_4_0 from 10.33.0.65

SIM is monitoring about 300 objects.

Any idea?

Thank you all for help.
2 REPLIES
Dave.
Valued Contributor

Re: [SIM 6.2 - WEBES 6.1] WCCAgents process leaks memory

Hi Danilo, if you have WEBES 6.1, have you tried installing Patch1 downloaded by RSSwM(Remote Support Sw Manager) part of Insight Remote Support.
Regards, Dave.
Regards, Dave
Danilo B
Frequent Advisor

Re: [SIM 6.2 - WEBES 6.1] WCCAgents process leaks memory

Hi Dave, thank you for your answer. Just installed the patch but WCCAgent service is still leaking memory. I'll go on with scheduled reboot of the service to avoid the memory grow :-(

Regards, Danilo