SPOP installation problem

[Cem Tugrul]

Hello,
just a week ago HP provided a W2003 server
to me...
i have started to install SPOP but could not able to SMTP steps...i have also tried to set
SMTP service on this machine but again failed
:-(
Any suggestions would be appreciated and
submitted points!!!!

Grts from Turkey,

[Frauke Denker_2]

Hello,
means you tried to setup the new win2003 server to send SMNP traps to your SPOP, correct? Is the snmp service configured to send snmp traps to the same community the OSEM on your SPOP is in? Are the Insight Agents installed correctly? Is there a firewall between the new server and the SPOP that might block SNMP traps?
regards
Frauke

[R.KrishnaKumar]

Hi Cem,

The SPOP requires an SMTP server listening on port 25; Hence this port is not configurable.


regards,
Krishna

[Liem Nguyen]

Hi Cem,

I am a little confused because the SPOP should NOT be running W2003. The OS included with the SPOP is Win2K.

Regarding SMTP Server, during SPOP Initialization, you will need to provide a SMTP Server, the SPOP then tries to send a test Email using this SMTP Server.

If you do not have a SMTP Server available, you can setup the SPOP to be a SMTP Server itself. To do so:

1. Start -> Settings -> Control Panel
2. Double click Add/Remove Programs
3. Select Add Windows Components
4. Click Internet Information Services (IIS) and click details
5. Check the box for the SMTP Service
6. Click OK, click Next
7. Leave the default of Application server mode selected, click next
8. When prompted for the SP3 CD, select Browse, and go to C:\WINNT\ServicePackFiles\i386
9. Click finish
10. Delete the logs from
C:\Program Files\Hewlett-Packard\ISEE\SPOP\IseeCore\log
as there is an outstanding issue about the passwords being logged.

Start SPOP Initialization again, this time, enter the SPOP name as SMTP Server.

Regards,

[Cem Tugrul]

Liem,

System Information report written at: 05.07.2005 16:05:39
[System Summary]

Item Value
OS Name Microsoft Windows 2000 Server
Version 5.0.2195 Service Pack 4 Build 2195
OS Manufacturer Microsoft Corporation
System Name MNTRANKSPOP
System Manufacturer Compaq
System Model ProLiant ML350 G3
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2790 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2790 Mhz
BIOS Version 09/15/04
Windows Directory C:\WINNT
System Directory C:\WINNT\system32
Boot Device \Device\Harddisk0\Partition1
Locale United States
User Name MNTRANKSPOP\Administrator
Time Zone GTB Daylight Time
Total Physical Memory 1.048.084 KB
Available Physical Memory 786.828 KB
Total Virtual Memory 3.568.828 KB
Available Virtual Memory 3.121.804 KB
Page File Space 2.520.744 KB
Page File C:\pagefile.sys

Well,i have also tried to install SMTP
onto this srv because i have troubleshooting
guide and describes as your steps
but nothing changed!!!!!
i can not pass the SMTP information screen
while installing SPOP
:-((((
it is only a SMTP..just a SMTP

Any advance suggestions!!!

[Cem Tugrul]

To Frauke,
i do not concern SMNP...The problem is
SMTP while installing SPOP needs to pass
SMTP server information screen!!!

[Liem Nguyen]

Cem,

When you define a SMTP Server, the SPOP tries to send a test email, if the email is able to send, then the Initialization will continue, otherwise, it will fail.
You can test SMTP manually by:

1. "Telnet SMTP_Server 25", you should get a 220 with ESMTP Version.
2. type "EHLO xyz", you will get back some Valid commands.
3. type "mail from someone@domain.com"
4. type "rcpt to contact_email@domain.com"
5. type "data"
6. type "your test message"
7. Hit CONTROL & C
8. quit

Verify if the email was received.

NOTE: Make sure there is no typo in the Contact Email address.

[Cem Tugrul]

Hmmmmm,
At this time,according to your description i could not able to pass;
step3
step4
:-(
i have written my mail address;
cem.tugrul@tr-man.mn.com
or
cem.tugrul@mn.man.de

[Cem Tugrul]

cem_tugrul@mn.man.de

[Liem Nguyen]

Hi,

What do you get from step #3:
mail from : someone@domain.com

i.e:
1. "Telnet SMTP_Server 25", you should get a 220 with ESMTP Version.
2. type "EHLO xyz", you will get back some Valid commands.
3. mail from: cem_tugrul@mn.man.de
4. rcpt to: someone@mn.man.de
5. data
6. enter text message here
7. Control & C
8. Quit

NOTE: I forgot to put the : in previous update.