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01-23-2014 07:28 AM
01-23-2014 07:28 AM
Hello,
in IRS 7.0.8 we got al lot of "iLO4_1_TestEvent" Messages from the Servers.
Is there a way to suppress this messages, because every time two Mails (Case Open, Case Closed) are generated.
In iLO or IRS?
We dont want to disable general Case Mail notifications.
thx Cali
Solved! Go to Solution.
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01-24-2014 08:46 AM
01-24-2014 08:46 AM
Re: Suppress iLO4_1_TestEvent
To change the notifications in Insight Remote Support you can go to:
Administrator Settings>Integration Adapters>Email Adapter.
Here's where you can select what type of notifications you wish to receive
Regards
brad
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01-26-2014 11:13 PM
01-26-2014 11:13 PM
Re: Suppress iLO4_1_TestEvent
I know this, but here is only selected:
Case Opened(Email default and backup contacts for device)
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01-27-2014 06:45 AM
01-27-2014 06:45 AM
Re: Suppress iLO4_1_TestEvent
Unfortuntately, at this time - the tool doesn't differentiate between test events and other events when generating the email.
Is there something you could do with an email filter, perhaps, to filter out "test event" ?
We can add this to the list of enhancement requests for the product - but I cannot say how/when it might be delivered.
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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01-27-2014 11:46 PM
01-27-2014 11:46 PM
SolutionUnfortuntately, at this time - the tool doesn't differentiate between test events and other events when generating the email.
OK
Is there something you could do with an email filter, perhaps, to filter out "test event" ?
Then we do as Workaround a Outlook Rule
We can add this to the list of enhancement requests for the product - but I cannot say how/when it might be delivered.
That's good, pease do this!
I have this problem on serverals Customer Sites.
thx Cali