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тАО05-10-2011 04:54 AM
тАО05-10-2011 04:54 AM
Unable to communicate with the RSCC
This means that I am unable to add any new EVA's for monitoring. The existing EVA's still report errors, I am however not able to collect disk usage data and etc.
I have tried the following steps :
1. Upgraded to the latest RSPA (5.5)
2. Upgraded to the latest HP sim (6.3)
Reinstalled RSCC and RSCCe modules.
I also read a thread here with some issues due to RDP; I have tried downloading the .dll file and reinstalling, but no effect.
According to uc-logs it is having issues connection to Unified collector service :
Path : C:\hp\hpsmh\data\htdocs\isee\unified-collector\log
couldn't connect to host url: https://localhost:20649/services/UCCollectionService
Trying to start it manually in services.msc, gives me the message that it started and shut-down again (this is perhaps expected behaviour).
So, I feel I have tried basically everything except removing and doing a new complete install of HPSIM; I am however reluctant to do this since this will leave my environment of 20+ EVA's without any monitoring.
I hope someone can help my further with this.
Best regards,
Steffen Hall
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тАО05-10-2011 09:44 PM
тАО05-10-2011 09:44 PM
Re: Unable to communicate with the RSCC
I have the same problem on several new CMSs (Windows 2008 R2 + HP SIM 6.3 + HP IRSA A.05.50).
Did you solve your problem ?
Best regards,
Pierre-Marie Le Biot
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тАО05-11-2011 01:45 AM
тАО05-11-2011 01:45 AM
Re: Unable to communicate with the RSCC
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тАО07-30-2011 03:29 AM
тАО07-30-2011 03:29 AM
Re: Unable to communicate with the RSCC
My problems were solved with HP IRSA A.05.60
Regards,
Pierre-Marie
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тАО10-11-2011 05:00 AM
тАО10-11-2011 05:00 AM
Re: Unable to communicate with the RSCC
Hi, I found a reply somewhere else on this site; the solution for me that worked :
Replace the uc_config.xml file with the one stored in: \Program Files\HP\UnifiedCollector\conf\newconf
If the services fail to start go to: \Program Files\HP\UnifiedCollector\conf