Insight Remote Support
1751900 Members
5110 Online
108783 Solutions
New Discussion

Unable to link server to HPE account

 
WINASC
Frequent Visitor

Unable to link server to HPE account

When registering new server's in HPE portal none of my new server's are being registered to my account. Error states that the server has been already registered to another user.image_2022_05_05T15_49_11_733Z.png

 

Moderator Edit: Removed Serial number

3 REPLIES 3
support_s
System Recommended

Query: Unable to link server to HPE account

System recommended content:

1. HPE OneView Global Dashboard 2.4 User Guide | Unable to use multiple Service Accounts with a Directory Server

2. HPE OneView 6.4 User Guide for HPE Synergy | Appliance is unable to discover a network adapter

 

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

 

Thank you for being a HPE valuable community member.


Accept or Kudo

WINASC
Frequent Visitor

Re: Query: Unable to link server to HPE account

These unfortunately are not the solution I was looking for. They are able to be registered. They just aren't being registered to the correct account. Error states that the server is owned by another user so we are unable to track and create support tickets for said server.

Parvez_Admin
Community Manager

Re: Query: Unable to link server to HPE account

Hello @WINASC ,

You may try reaching out to the team using the following link:

https://support.hpe.com/connect/s/sitesupport?language=en_US

 


Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
CM_Cert_Logo_Color.png