Insight Remote Support

Re: Unable to register

 
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paradoxhub
Advisor

Unable to register

 

 

4 REPLIES 4
paradoxhub
Advisor

Re: Unable to register

 

 

I recently activated my new Gen10Plus without issues. It has the advanced license.

 

Active health system log file: https://atomicrhino.net/upload/HPGen8/HPE_SNunknown_20211221.ahs

 

what else can I provide?

paradoxhub
Advisor

Re: Unable to register

"ID","Severity","Last Update","Initial Update","Count","Description",
"325","Caution","12/21/2021 23:49","12/21/2021 23:49","1","eRS - Device Registration Failed: No server certificate",
"324","Informational","12/21/2021 23:49","12/21/2021 23:49","1","eRS - 192.168.1.22(Device Registration initiated by Administrator from) ",
"323","Caution","12/21/2021 23:45","12/21/2021 23:45","1","eRS - Device Registration Failed: No server certificate",
"322","Informational","12/21/2021 23:45","12/21/2021 23:45","1","eRS - EthicsGradient.RT-AC87U 192.168.1.22(Device Registration initiated by Administrator from) ",
"321","Caution","12/21/2021 23:45","12/21/2021 23:45","1","eRS - Device Registration Failed: No server certificate",
"320","Informational","12/21/2021 23:45","12/21/2021 23:45","1","eRS - EthicsGradient.RT-AC87U 192.168.1.22(Device Registration initiated by Administrator from) ",
"319","Caution","12/21/2021 23:45","12/21/2021 23:45","1","eRS - Device Registration Failed: No server certificate",
"318","Informational","12/21/2021 23:45","12/21/2021 23:45","1","eRS - EthicsGradient.RT-AC87U 192.168.1.22(Device Registration initiated by Administrator from) ",
"317","Informational","12/21/2021 23:36","12/21/2021 23:36","1","iLO network link up at 1000 Mbps.",
"316","Caution","12/21/2021 22:52","12/21/2021 22:52","1","iLO network link down.",
"315","Caution","12/21/2021 22:51","12/21/2021 22:51","1","Server reset.",
"314","Informational","12/21/2021 22:44","12/21/2021 22:42","9","iLO Federation Management logout: DEFAULT - 192.168.1.22(EthicsGradient.RT-AC87U).",
"313","Informational","12/21/2021 22:44","12/21/2021 22:42","9","iLO Federation Management login: DEFAULT - 192.168.1.22(EthicsGradient.RT-AC87U).",
"312","Informational","12/21/2021 22:42","12/21/2021 22:42","1","iLO Network Configuration modified by Administrator.",
"311","Informational","12/21/2021 22:41","12/21/2021 22:41","1","Power Regulator setting changed by: Administrator.",
"310","Informational","12/21/2021 22:40","12/21/2021 22:40","1","APO: Settings modified by: Administrator",
"309","Caution","12/21/2021 22:31","12/21/2021 22:31","1","Server reset.",
"308","Caution","12/21/2021 22:16","12/21/2021 22:16","1","Server reset.",
"307","Informational","12/21/2021 22:51","12/21/2021 22:13","3","Embedded Flash/SD-CARD: Restarted.",
"306","Informational","12/21/2021 22:51","12/21/2021 22:13","4","Server power restored.",
"305","Caution","12/21/2021 22:13","12/21/2021 22:13","1","Server reset.",
"304","Informational","12/21/2021 22:49","12/21/2021 22:10","3","Server power removed.",
"303","Informational","12/21/2021 21:54","12/21/2021 21:54","1","Embedded Flash/SD-CARD: Restarted.",
"302","Informational","12/21/2021 21:54","12/21/2021 21:54","1","Server power restored.",
"301","Caution","12/21/2021 21:54","12/21/2021 21:54","1","Server reset.",
"300","Informational","12/21/2021 21:27","12/21/2021 21:27","1","Server power removed.",
"299","Informational","12/21/2021 21:20","12/21/2021 21:20","1","Event log cleared by: Administrator.",

Parvez_AL
Community Manager
Solution

Re: Unable to register

@paradoxhub ,

Were you able to resolve this issue? If you are still experiencing the errors then I would recommend to directly contact technical support and log a support call for quicker resolution. Please refer the links below for support ticket options:

https://support.hpe.com/help/en/Content/supportAndOtherResources.html

https://www.hpe.com/psnow/doc/A00039121ENW


Thanks,
Parvez_AL
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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paradoxhub
Advisor

Re: Unable to register

Yes I did.

Successfully registered. HPE Passport User ID used to register this server: paradoxhub

 

I'm not sure what was causing it.