Insight Remote Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Undelivered: ISEEDATA;

AdamJ
Frequent Advisor

Undelivered: ISEEDATA;

We are using RSP and SIM. I have succesfully got SIM to discover our EVAs. We have been testing out the configuration and the reports are being delivered to ISEE but the ELC are not being delivered. I get the following messages in the Webes.log

Error sending notification for ISEEDATA:servername@1234567890987
java.lang.NullPointerException
at com.compaq.svctools.ca.services.storage.EVAEventLogReport_DefaultRole_ISEEDATA_Formatter.getFormattedReport(EVAEventLogReport_DefaultRole_ISEEDATA_Formatter.java:79)
at com.compaq.svctools.desta.services.notification.NotificationFormatter.sendNotification(NotificationFormatter.java:92)
at com.compaq.svctools.desta.services.notification.NotificationJob.sendDataToFormatter(NotificationJob.java:244)
at com.compaq.svctools.desta.services.notification.NotificationJob.sendJobToFormatter(NotificationJob.java:207)
at com.compaq.svctools.desta.services.notification.NotificationJob.distribute(NotificationJob.java:101)
at com.compaq.svctools.desta.services.notification.NotificationJob.run(NotificationJob.java:81)

Can anyone help with this?

Thanks

Adam
1 REPLY
AdamJ
Frequent Advisor

Re: Undelivered: ISEEDATA;

upgraded SIM to the latest version