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Unified collector fails to start

Markku Kaukinen
Occasional Visitor

Unified collector fails to start

Hi

I have installed rs standard 05.40. Hp unified collector fails to start with error:

Faulting application uc.exe, version 5.40.18.25, faulting module libcurl.dll, version 0.0.0.0, fault address 0x00011667.

I have uninstalled and reinstalled rscc, but no help.

Server is win2003 x64.

-- Markku
1 REPLY
ZhangJian1981
Occasional Visitor

Re: Unified collector fails to start

I received an report from my customer saying he couldn't open both the SEA and RSSWM on the server with RSS 05.40.

I checked on the application logs and found the same contents in details as you stated with event ID 1004.

The SEA and RSSWM returned to normal after a reboot.

I will raise a case to IRS support team to clarify what caused it occured.