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04-29-2015 04:10 AM
04-29-2015 04:10 AM
Using IRS on a VM which is a Command View box with 4 EVA's attached
I'm trying to get my EVA's to automatically log calls with HP when it finds a failed disk etc. I've installed IRS 7.3 on the VM which has command view installed.
I'm currently using Command View 10.3.2.140317
I can make IRS see the VM its hosted on, but i can't seem to make it discover the EVA's. Anyone have any experience with using IRS on a irtual Machine? IRS does show a health warning saying the Pegasus WMI Mapper isn't running. Is this the reason i can't find the EVA's. What discovery options do i need to use to find the EVA's
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04-29-2015 05:02 AM
04-29-2015 05:02 AM
Re: Using IRS on a VM which is a Command View box with 4 EVA's attached
Ensure that the Event Log Monitoring Collector (ELMC 6.4) is installed on the server, where Command View EVA is installed.
In IRS goto Updates and let IRS Download the Software.
Then goto C:\ProgramData\HP\RS\DATA\ELMC and Install the Windows ELMC Collector.
You find additional Information in this Guide:
HP Insight Remote Support
Monitored Devices Configuration Guide
http://www.hp.com/go/insightremotesupport/docs