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WEBES 4.4.4 and WEBES 4.5.1 failed to capture events from EVA

Ajay Bhatnagar
Occasional Contributor

WEBES 4.4.4 and WEBES 4.5.1 failed to capture events from EVA

Hi All,

I am facing regarding webes 4.4.4 and webes 4.5.1. Webes failed to capture any type of incidents from eva.

I had installed WEBES 4.5.1 and WEBES 4.4.4 at one of our site.

Can anyone assist me how to check the root cause for the same.

Pls. share your valuable suggestion/advise to diagnose the exact issue why this is happening.

Regards,
Ajay Bhatnagar
4 REPLIES
Sam Cofield
Advisor

Re: WEBES 4.4.4 and WEBES 4.5.1 failed to capture events from EVA

Ajay,

You need to make sure the Managed Entities for the EVA are filled in.

Also check in the SEA UI if the Storage Cells (EVA) show up.

What version of CommandView are they running?


.....
Sam Cofield
GForrest
Occasional Visitor

Re: WEBES 4.4.4 and WEBES 4.5.1 failed to capture events from EVA

Ajay

Have you gone into the WEBES setting and Director Settings and inputted a command view username and password ?

The new ver of WEBES requires you to put these in and then you can fill in the Managed entitlement for the EVA.

Hope this helps

Graham
Sam Cofield
Advisor

Re: WEBES 4.4.4 and WEBES 4.5.1 failed to capture events from EVA

Only if they are running CommandView 6. If they have 3, 4 or 5, you don't have to put anything in there under the SMA.

....
Sam Cofield
NA WEBES Focal
SantokhB
Frequent Advisor

Re: WEBES 4.4.4 and WEBES 4.5.1 failed to capture events from EVA

Ajay,

Make sure you test the Webes tool by issuing a c:> wsea test. You should see this filter thru the Webes browser page, the APP Log in Windows and finally at the ISEE browser page.