- Community Home
- >
- Services
- >
- Insight Remote Support
- >
- WEBES SEA Test not working on virtual server
Insight Remote Support
1752356
Members
5624
Online
108787
Solutions
Forums
Categories
Company
Local Language
юдл
back
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
юдл
back
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Blogs
Information
Community
Resources
Community Language
Language
Forums
Blogs
Go to solution
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-10-2010 06:29 PM
тАО05-10-2010 06:29 PM
Installed HPSIM 6.0 and RSSWM 5.45 which included WEBES 6.0 onto a virtual server running W2K8 SP1 x64. Supported according to the docs.
Configured WEBES and it is picking up alerts from our CommandView server and e-mail those.
What's not working is the test event. Either from SEA itself or using wsea test I just get an error in the Event log:
The description for Event ID 999 from source SEA_TEST cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
the message resource is present but the message is not found in the string/message table
Any clues?
Configured WEBES and it is picking up alerts from our CommandView server and e-mail those.
What's not working is the test event. Either from SEA itself or using wsea test I just get an error in the Event log:
The description for Event ID 999 from source SEA_TEST cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
the message resource is present but the message is not found in the string/message table
Any clues?
Solved! Go to Solution.
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-12-2010 04:10 AM
тАО05-12-2010 04:10 AM
Solution
I use the wccproxy test command on the ComandView EVA Server to test the total alarming chain (Eventlog on CV EVA Server -> WEBES on SIM Server -> Remote Support Client -> HP ) You should see in the SIM Server the Service Incident Event and inside this event the links to all the details.
After 10 minuites we check if the call is in the status closed at HP.
If this is not the case you need to go inside WEBES an you normaly see no event or the transprot to hp is broken.
The wccpory test on the SIM does the same, but the SIM server should be seen in the Option -> Remote Support Configuration -> Entitlement list. All three icon on the left should be green.
I guess by default you will not see a SIM Server running on the VM in the entitlement list. This should be mention in the remote support advanced documentation.
If your VM host has an agent and system management home page you could als test send trap if everything is correct configured
you should also see the service event with status closed at HP.
Hope this helps
After 10 minuites we check if the call is in the status closed at HP.
If this is not the case you need to go inside WEBES an you normaly see no event or the transprot to hp is broken.
The wccpory test on the SIM does the same, but the SIM server should be seen in the Option -> Remote Support Configuration -> Entitlement list. All three icon on the left should be green.
I guess by default you will not see a SIM Server running on the VM in the entitlement list. This should be mention in the remote support advanced documentation.
If your VM host has an agent and system management home page you could als test send trap if everything is correct configured
you should also see the service event with status closed at HP.
Hope this helps
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-12-2010 12:17 PM
тАО05-12-2010 12:17 PM
Re: WEBES SEA Test not working on virtual server
Thanks - wccproxy test issued from the CV Server worked.
I've a call logged with HP to see why the wsea test and GUI driven Event Tests don't work, but this at least gives me confidence that any failure notifications will get through to HP
I've a call logged with HP to see why the wsea test and GUI driven Event Tests don't work, but this at least gives me confidence that any failure notifications will get through to HP
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
News and Events
Support
© Copyright 2024 Hewlett Packard Enterprise Development LP