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Web time out

chovavz
Occasional Contributor

Web time out

I have HP IRS version 7.0.8.0171. How can I increase the timeout of the system so that I will be able to keep the page open for a longer period of time?

 

Thanks

 

CZ

2 REPLIES
rohw
Advisor

Re: Web time out

We're running IRS version 7.3.0.59 and it still times out after 30 minutes.  I've talked to HP and they said there is no way to change it.  I wish we could set it to whatever we want.  It is so frustrating to log in again and again, all day long.

rohw
Advisor

Re: Web time out

With Insight Remote Support 7.7, you can set the timeout value!  It's under Administrator Settings, on the Settings tab.