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тАО10-12-2010 11:43 PM
тАО10-12-2010 11:43 PM
Re: Webes HealthCheck End-To-End Detection Failed
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тАО10-13-2010 05:43 AM
тАО10-13-2010 05:43 AM
Re: Webes HealthCheck End-To-End Detection Failed
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тАО10-20-2010 09:30 AM
тАО10-20-2010 09:30 AM
Re: Webes HealthCheck End-To-End Detection Failed
1. Set Country Code\Site Name\PrimaryContact info on all servers
2. Verified entitlement and SEA
3. Disabled the E2E notifications
Start > Run > CMD
desta whc e2e off
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тАО10-20-2010 11:06 AM
тАО10-20-2010 11:06 AM
Re: Webes HealthCheck End-To-End Detection Failed
I got an e-mail from the HP engineer about your log files, in which he said:
o The DESTA service was having some problems in analysis (might be in hung state), and WEBES sent E2E notices starting Mon, 4 Oct 2010 21:05:03 -0500 and ending 9 Oct 2010 05:05:01 -0500 one E2E every 8 hours.
o The zipped data contains only WEBES.114.log starting 9th October, when things started back to normal. I couldn't determine the cause of the failure between Oct 4th to 9th as no WEBES log files available. There weren't any E2E after 9th October.
I assume the problem continued or else you would not have disabled e2e notifications. Is that correct?
Take care,
frank
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тАО10-20-2010 11:10 AM
тАО10-20-2010 11:10 AM
Re: Webes HealthCheck End-To-End Detection Failed
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тАО10-27-2010 11:45 PM
тАО10-27-2010 11:45 PM
Re: Webes HealthCheck End-To-End Detection Failed
Cheers!
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тАО10-28-2010 07:25 AM
тАО10-28-2010 07:25 AM
Re: Webes HealthCheck End-To-End Detection Failed
E2Es are an indication that WEBES is either not analyzing events, or is one hour or more behind in analyzing events. Disabling E2Es prevents you from knowing a problem is occurring, then when a real failure occurs while WEBES is broken -- HP will NOT be notified!
Take care,
frank
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тАО10-28-2010 07:46 AM
тАО10-28-2010 07:46 AM
Re: Webes HealthCheck End-To-End Detection Failed
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тАО10-28-2010 08:25 AM
тАО10-28-2010 08:25 AM
Re: Webes HealthCheck End-To-End Detection Failed
The workaround that the technician gave you is NOT recommended, for the reasons I stated earlier. That is why an HP engineer was trying to diagnose your e2e issue by reviewing the log files you so kindly collected.
You and Dennisb can be of enormous help in resolving this problem, by sending the log files to me if the problem reappears. I will pass them along to the WEBES engineers who are working on this issue.
Take care,
frank
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тАО10-28-2010 10:11 AM
тАО10-28-2010 10:11 AM