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Re: eSMG Customer Access

 
VODAFONE E-SERVICES
Occasional Advisor

тАО11-06-2007 02:18 AM

тАО11-06-2007 02:18 AM

eSMG Customer Access

Does anyone know how can I grant access to the customers of an already registerd customer?


Regards
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ITRC Test-CH
Trusted Contributor

тАО11-06-2007 04:55 PM

тАО11-06-2007 04:55 PM

Re: eSMG Customer Access

Hi Panos,
The HP responsible, typically the TAM or ASM, with administration rights can set up customer access and grant additional users to eSMG.

Regards,
Werner
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SANJAY MUNDHRA
HPE Pro

тАО11-08-2007 01:24 PM

тАО11-08-2007 01:24 PM

Re: eSMG Customer Access

Hi Panos,

You will require TAM or backup TAM privilidges to do this. Once logged in tot he eSMG, update the Customer Contacts and then ask the customer to sign up for HP-passport.

Cheers,
Sanjay Mundhra
Cheers,
Sanjay Mundhra
I am a HPE Employee

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