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eSMG Customer Access

VODAFONE E-SERVICES
Occasional Advisor

eSMG Customer Access

Does anyone know how can I grant access to the customers of an already registerd customer?


Regards
2 REPLIES
ITRC Test-CH
Trusted Contributor

Re: eSMG Customer Access

Hi Panos,
The HP responsible, typically the TAM or ASM, with administration rights can set up customer access and grant additional users to eSMG.

Regards,
Werner
SANJAY MUNDHRA
Regular Advisor

Re: eSMG Customer Access

Hi Panos,

You will require TAM or backup TAM privilidges to do this. Once logged in tot he eSMG, update the Customer Contacts and then ask the customer to sign up for HP-passport.

Cheers,
Sanjay Mundhra